ZenResolve

ZenResolve Breathe in the past; breathe out the future. ZenResolve is changing the nature of collections.

We’ve placed the power of the process in your hands, and you decide how your outstanding bill will be resolved. We start with “light touch” communications, emails and, in some situations, texts, that you can read and respond to at your convenience.

Collection calls don’t really mesh with our zen-tech vibe, but if we can’t reach you after multiple e-mails or texts, we’ll go retro if we must. Avoid the call by responding to the e-mail, and we’ll all have more time for yoga with goats – or kittens – or whatever’s cool right now.

Once on our website, you’ll be guided to our payment portal. Rather than forcing you into a predetermined repayment box, we offer flexible payment options, and you determine your financial destiny. You can choose to set up a payment plan or you can pay the entire balance off and spend the money you’ll save on a massage. You’re driving this daisy-painted bus, and you get to make the decisions.

If you should happen to have any questions along your path, you can reach our customer service department via our convenient online chat feature. This means you’ll spend less time on the phone waiting for answers about your bill and more time contemplating the meaning of life.

However, if you crave contact with an actual human being, call our Resolutions Department and one of our delightfully helpful, and entirely human, Customer Advocates will assist you in your quest for answers: 1-800-225-1375.

Choose Your Payment Path Now

Customer-Focused Collections

ZenResolve employs cutting-edge predictive learning technologies to create a more peaceful, less intrusive and
ultimately more efficient approach to consumer collections.

We look forward to receiving your feedback!
Please visit our contact page to let us know how we’re doing.

- ZenResolve
We look forward to receiving your feedback!
Please visit our contact page to let us know how we’re doing.

- ZenResolve
Light Touch

Light Touch

ZenResolve values your time and privacy. As such, we prefer to contact you via email and text. We’ll only reach out via phone when other attempts to connect with you have gone unanswered.

Customer-Driven

Customer-Driven

You decide which of ZenResolve’s flexible payment options works best for your financial situation. In some cases, we may be able to offer custom plans.


Convenient & Efficient

Convenient & Efficient

With ZenResolve’s online payment portal, you choose your payment option in a matter of clicks. If you have questions, you can use our chat feature to quickly connect with a Resolutions Specialist.

   Customer Service

We are outside of chat hours, but if you email us at customerservice@zenresolve.com we'll be happy to help you.