We start with “light touch” communications that you can read and respond to at your convenience. Collection calls don’t really mesh with our zen-tech vibe, but if we can’t reach you after multiple e-mails or texts, we’ll go retro if we must. Avoid calls by responding to e-mails, and we’ll all have more time for yoga with goats – or kittens – or whatever’s cool right now.
Once on our website, you’ll be guided to our payment portal. Rather than forcing you into a predetermined repayment box, we offer flexible payment options, and you determine your financial destiny. You can choose to set up a payment plan or you can pay the entire balance off and spend the money you’ll save on a massage.
If you should happen to have any questions along your path, you can use our convenient online chat feature. If you crave contact with an actual human being, one of our delightfully helpful Customer Advocates will assist you in your quest for answers at 800-225-1375.